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Program Director- All Areas
Under the limited supervision of the Chief Executive Officer or Executive Vice President, this position is directly accountable for the day-to-day operations of all Club programs and services, in partnership with a peer VP, Youth IMPACT. This includes all aspects of leadership and supervision related to maximizing the impact on the young people served. Incumbent is a member of the organization’s Executive Leadership Team.
PERSONAL & CAREER BENEFITS
CLUB SERVICES – Design, develop & oversee implementation of all Club programs at all Club sites. This includes:
INTERVENTION & DIVERSION SERVICES – Manage services to incarcerated youth while in custody and during re-entry period. Build on existing award-winning services to expand life-changing offering.
HUMAN RESOURCES – Hire, train, supervise & evaluate all Area Directors and by extension all program staff, over 180 employees. Manage Club’s Mentor Program and Training Academy. Maintain a supportive, energetic and effective team of middle managers and program support staff.
PROFESSIONAL DEVELOPMENT- Design, develop, and oversee implementation of all professional development for Youth Impact team. This includes:
PLANNING – Using the IMPACT model, develop annual program plan with tangible, measured goals. Adapt Club programs to meet community needs on a continual basis. Participate in organization-wide planning efforts as a member of the Strategic Planning Committee.
EVALUATION – Develop and monitor tools to measure Club program effectiveness. Train staff in these tools and report findings to Chief Executive Officers on an on-going basis. Develop marketing tool to share findings with other constituents.
FINANCE – Participate in budgeting process and oversee all appropriate expenditures. Meet income goals relating to membership and fees.
GRANT COMPLIANCE & TRACKING - Manage Club’s grant compliance for over $4.5 million in grant funds, reporting to local, state and federal sources; in partnership with Central Services department. Maintain constant accurate Club data including member attendance and demographics.
VOLUNTEER DEVELOPMENT - Develop effective Volunteer Program for program support engaging hundreds of volunteers annually. Recognize, recruit and evaluate volunteers appropriately.
COMMUNITY RELATIONS – Develop high awareness of Club programs in the community including superintendents of 14 school districts, school principals and teachers, provider committees and parent associations. Act as primary community liaison with regard to all Club services. Maintain excellent relations with primary Club partners including convening appropriate collaborative groups.
Other Duties - As assigned
SKILLS, EXPERIENCE & TRAINING:
Under the limited supervision of the Vice President of Youth IMPACT, this position leads and is directly accountable for the operations of The Club at Juvenile Hall, REACH (Targeted Re-Entry Services) Program, and other diversion services. Incumbent is a member of the organization’s Senior Program Leadership Team.
LEADERSHIP – Provide effective Leadership and Direction to Staff and Club Members. Sit as member of Senior Program Leadership Team sharing accountability for success with other Area Directors.
PROGRAM — Design, develop and oversee implementation of all Club programs. Provide services for teens in all core program areas, both those designed by Boys & Girls Clubs of America and developed locally. Core Areas include Health & Life Skills; Character & Leadership; Sports, Fitness & Recreation; The Arts and Academic Success. Coordinate Club-wide program design and delivery using a quarterly rotation. Maintain consistent and coordinated program at all sites. Ensure program initiatives continually advance the impact on Club youth.
HUMAN RESOURCES — Hire, train, supervise, and evaluate all related Directors and program staff. Maintain a supportive, energetic and effective team of middle managers and program support staff.
PLANNING — Using our IMPACT model, develop annual program plan with tangible, measured goals. Adapt Club programs to meet community needs on a continual basis. Participate in organization-wide planning efforts as a member of the Strategic Planning Committee.
REPORTING & EVALUATION — Ensure all reporting requirements are met on deadline for each Club location. Report findings to Vice President of Youth IMPACT on an on-going basis. Manage appropriate sections of Club’s annual report to Boys & Girls Clubs of America and other program-related reporting. Use IMPACT Assessment annually to evaluate Clubs, set and monitor goals.
FINANCE — Participate in budgeting process and oversee all supply expenditures. Responsible for meeting income goals relating to membership and fees.
FACILITY — Ensure that sites are clean, safe and attractive and have appropriate documented plans & process in place.
MARKETING — Market Club programs to all potential members and their parents through recruiting events, flyers, and newsletters on a continual basis.
COMMUNITY RELATIONS — Develop high awareness of Club programs in the community including school principals and teachers, Juvenile Hall staff, provider committees, and parent associations. Act as primary community liaison with regard to Club services. Maintain excellent relations with primary Club partners, including Probation Department and other funders.
SAFETY OFFICER — Develop and oversee Club safety program, ensuring Club environment is safe for members, staff and volunteers.
REGISTRATION – Oversee registration process for all programs. Ensure assigned Clubs meet all attendance goals and that membership guidelines are followed, including that all youth carry their card daily.
Oversees case management and programs for youth in the REACH Re-Entry program;
To oversee and administer all programs and activities offered at the Club. Programs include Education &Career Development, Character & Leadership Development, Sports, Fitness & Recreation, The Arts and Health & Life Skills.
Incumbent will plan, develop, oversee implementation of all programs and hire and
supervise program staff, and perform related administrative duties.
1. LEADERSHIP – Provides effective leadership and direction to staff and Club Members by
complying with organization policies, demonstrating core values, focusing on deepening Club
2. DEVELOPMENT & MANAGEMENT OF WORLD CLASS CLUB EXPERIENCE- Using the Youth
Development Strategy, develops and implements programs to meet organization’s mission.
Utilizes programs developed locally and by Boys & Girls Clubs of America to create an
environment for Club Members to feel a sense of belonging, usefulness, competence, and
influence in the Out of School Time.
3. MEMBERSHIP RECRUITMENT – Recruits and retains members by promoting the Club through
flyers, newsletters and word-of-mouth. Maintains recommended number of Members at site (and
appropriate waiting lists if necessary) and ensures they carry their Membership Card to the Club every day. Responsible for meeting annual goals for Membership, attendance and impact
4. SAFETY – Maintains a safe, clean environment. Ensures proper use and maintenance of Club
equipment and property.
5. DISCIPLINE – Utilizes appropriate discipline to ensure the safety and enjoyment of all members.
6. STAFF MANAGEMENT – Hires, trains, supervises and evaluates all Clubhouse staff and
ensures a positive and dynamic relationship between all staff and Club members.
7. VOLUNTEER DEVELOPMENT- Implement Volunteer Program for program support. Recognize
8. RESOURCE MANAGEMENT – Manage Financial Resources, including assisting in developing
and monitoring annual budget. Adhere to all Administrative and Operational Systems. Ensure
Technology, Information Management Systems and Staff Skills are current.
9. COMMUNICATION – Acts as primary point of contact between parents and local schools. Posts
program schedules where they are easy to read and in appropriate languages.
10. FACILITY MANAGEMENT – Responsible for maintaining a safe, clean and appealing Club
facility. Maintains positive relationship with facility owners and communicates effectively regarding
11. PARTNERSHIP DEVELOPMENT – Support development of Strategic Alliances and Collaborative Partnerships that further Boys & Girls Clubs in the Community. Be established as the local Expert in Youth Development.
12. MARKETING AND PUBLIC RELATIONS – Support positive Public Relations & awareness using the media and marketing campaigns
SKILLS, EXPERIENCE & TRAINING:
Person will be of flawless integrity.
Four-year degree in related field from an accredited college or university.
A minimum of three years work experience in a Boys & Girls Club or similar organization planning and supervising activities based on the developmental needs of young people.
Strong communication skills both verbal and written.
Bi-lingual; Spanish/English Strongly Preferred.
Group leadership skills, including an understanding of group dynamics.
Computer skills: Microsoft Office.
Demonstrated organizational, staff, and project management abilities.
Mandatory CPR and First Aid Certifications.
Mandatory negative TB test.
Valid State Drivers License.
Must have a professional appearance. Standard piercings only, naturally occurring hair color, no visible tattoos.
Proof of Auto Insurance.
Our team is comprised of both administrative and youth development (program) professionals.
Relationships with caring adults helps children live a productive, caring, and responsible life.
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